SkyGlue Privacy Statement

Last Updated March 2022

SECTION 1 – PRIVACY POLICY OF SKYGLUE

The data collection process (including data collected through cookies) related to our website (https://www.skyglue.com) and services is described in this document. For the purpose of this Privacy Policy “we”, “our”, “SkyGlue” and “website” will mean SkyGlue’s website and all its relevant content and information. Also, the terms “you”, “subscriber”, “customer”, “client”, and “user” shall mean anyone accessing this website and/or obtaining any of the offered services through our website. In this document referring to “services” all through this Privacy policy shall mean the services that are being provided through our website.

SECTION 2 – COLLECTION OF INFORMATION FROM THE USERS

We collect some personal information related to the user for the purpose of providing our services. Some of the information will also be collected automatically when users of our website will use our website. We need access to the user’s e-mail for registration purposes.

2.1. Information That Is Collected Automatically

In order to provide our services, there is certain data that is collected automatically. This type of information includes (but is not limited to) the user’s device type (eg; computer or phone), Internet Protocol (IP) address, information of user’s device (such as make, model, and OS), the geographic or regional location related details, the time and date when a user has used our website including information related to the language preference, browser configuration, cookies and any possible unique identifiers.

SECTION 3 – USAGE OF USERS’ INFORMATION

The users’ information is used to provide, create and improve services of our website for the reasons stated below.

3.1. Providing And Securing Our Services.

  1. We use the contact information provided by the user to send promotional e-mails related to our website. We also use the contact information in order to send e-mails about any updates and modifications related to this website.
  2. We use the information in order (in aggregated form) to troubleshoot, improve, and provide services on our website.

3.2. Troubleshooting, Providing, And Improving SkyGlue’s Services 

We use the information gathered from users to improve our services and to fix the bugs, errors, glitches, and mistakes in our services

3.3. Communicating With The Users

In order to communicate with our users, we use the contact information when appropriate to send information about our services, events, new plans, changed website settings and marketing communications.

3.4. Comply With Lawful Commitments

If we are subpoenaed, requested or ordered by any legal, judicial or federal authority we might use and share users’ data to comply with the law.

SECTION 4 – COOKIES POLICY

For the purpose of providing our services our website uses, collects and stores cookies on users’ devices in order to identify regular and unique users. The collection of cookies helps our website’s functionality, directs our traffic towards our affiliate partners, and improves our services. As a user, you can decide whether or not to accept cookies by changing the settings of your browser. By using our website and purchasing any services by following our website’s links you hereby affirm and give us your consent to track cookies in this way. Furthermore, cookies may also be stored by the third-party services providers related to our website.  This will mainly happen when you click on the third-party website’s link and follow the link. We make it clear that we are only responsible for the data collection on our website and our Privacy Policy is specifically designed for our website. Consider reading the privacy policies of any third-party websites that you choose to visit.

4.1. Essential And Necessary Cookies

These are primary types of cookies. Essential or necessary cookies make sure the workability and functions of the website without which you cannot use website and its services. These cookies are used exclusively by this website and are therefore first party cookies. This means that all information stored in the cookies will be returned to this website.

4.2. Functional And Session Cookies

These cookies are also called temporary cookies. These cookies enable the SkyGlue’s website to store information already given by the customer. These cookies are also used to offer the customers the improved and more personalized functions based on the information.

4.3. Advertisement Cookies

We may also place cookies of our advertisements of partners on users devices. The cookies will make sure that users computers and/or devices will be recognizeable each time the advertisement partners send these users an online advertisement after compiling information about such users. This information allows advertisement partners to deliver target advertisements.

4.4. Third-Party Cookies

Any type of cookies that are not stored directly by this website and will be stored by the integrating services in order to provide services (including social media websites) are called third-party cookies

4.5. Account And Login Related Cookies

If you create an account with us, then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterward to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

4.6. Email Newsletters Related Cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribe/unsubscribed users.

4.7. Analytical Cookies

SkyGlue uses the analytical cookies in order to perform its services. Such cookies will be stored on users’ devices for a specific period of time.

4.8. How To Disable Cookies?

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

SECTION 5 – SHARING OF USER INFORMATION

We only share users’ information with our service providers and official contractors. We do not sell any users’ information to anyone. In addition, we also share some of the users’ non-identifiable information with automatic analytical tools and software in aggregated form. We share users’ information in the following ways:

  1. Workers And Official Contractors

We share information with the workers and official contractors when they need to perform their jobs.

  1. Successor Entities

If our website is either sold or is merged with another website then the data will be shared with such other websites or new owners. Moreover, in case of bankruptcy or transfer of ownership control all the data collected by our website will be transferred to the new owner(s).

  1. State or Federal Authorities and Court of Law

If we are required by any legal, judicial or federal authority to share any specific data, then, we will be obliged to share any such required data. We may also share data if we are subpoenaed by the court of law for any legal process.

SECTION 6 – THIRD-PARTY SERVICES

For the purpose of providing our services, we use third-party tools, addons, software and services. All services that we use may change in the future and we might use other and alternate tools, addons and services in case if we find any better and newer tools, add-ons and software. Some services will be used for the purpose of our consulting and booking purposes. Please note that any tools, addons and third-party affiliated links might not be associated with us. For instance, we use third-party hosting services for the purpose of hosting and making our website available to users. We may also use social media pixels, plugins, and tags for social media platforms in an integrating manner on our website to provide the services.

The third-party links and services available on or through our website might be governed by their own respective policies and data protection laws. We urge the users and consumers of our website to keep themselves informed of any policies of such third-party links by reading their respective policies and privacy statements. SkyGlue’s website will not accept any liability for your access, use, or reliance on such add-ons, tools, software, apps, and the materials contained therein.

SECTION 7 – PROTECTION AND RETENTION OF USER INFORMATION

The data collected from the users is only stored on our website until its required. From all the data collected, the session data is deleted as long as the user keeps using the website. All clients have the option to opt-out of our marketing practices. Please e-mail us at support@skyglue.com in case you want to have us remove your information.  There is also some data that is stored in order to comply with the legal authorities and for tax purposes. When we are sure that any such data is no longer, we anonymize it.

SECTION 8 – REASONS FOR USERS’ INFORMATION COLLECTION 

Unless otherwise stated, information is collected for internal purposes only which include the following:

  1. Administering services provided by our website, including informing users of any relevant information contained within our website.
  2. Improving the services of our website.
  3. Contacting the user for the purpose of research, product development or changes, and customer service.
  4. Compiling anonymous statistical data and analysis for use internally or with third parties.
  5. Creating and managing accounts.
  6. Delivering targeted advertising, news, or other promotional material from the website to the user.
  7. Enabling communication between the website and the user.
  8. Sharing user information with new partners in the process of selling, expanding, reducing, or acquiring new business and assets.
  9. Fulfilling and managing purchases, orders and payments, refunds, and other transactions relating to the website.
  10. Increasing the efficiency and operation of our website.
  11. Notifying the user of updates.
  12. Offering new services, recommendations, and requesting customer feedback.
  13. Performing other necessary business activities.
  14. Preventing fraudulent transactions, monitoring against theft, and protecting against criminal activity.
  15. Resolving disputes, troubleshooting problems, and responding to product and customer service requests.

SECTION 9 – GENERAL DATA PROTECTION REGULATIONS (GDPR)

You may have certain rights regarding our use and processing of your Personal Data.

If your Personal Data is covered by the GDPR (that is if you are an individual within the European Economic Area), you have the following rights with respect to your Personal Data:

  1. The right to request access to the Personal Data that we have about you;
  2. The right to rectify or correct any Personal Data that is inaccurate or incomplete;
  3. The right to request a copy of your Personal Data in electronic format so that you can transmit the data to third parties, or to request that we transfer your Personal Data to one more third party;
  4. The right to object to the processing of your Personal Data for marketing and other purposes;
  5. The right to the erasure of your Personal Data when it is no longer needed for the purposes for which you provided it, as well as the right to restriction of processing of your Personal Data to certain limited purposes where erasure is not possible.

In order to know more about data processing under GDPR by SkyGlue read our Data Processing Addendum.

SECTION 10 – CALIFORNIA CONSUMER PRIVACY RIGHTS 

If you are living inside the state of California, you have the rights under California Consumer Privacy Act (CCPA). Your rights have been provided below however, specifically, you have the right to the personal information about and what kind of data is being stored for the past 12 months. You also have the right to delete your data and you have the right to equal and fair services.

Under California Consumer Privacy Rights Act (CCPA) users have the following rights.

  1. The Right To Access – You have the right to request our platform to know what kind of data is being collected.
  2. The Right To Rectification – You have the right to request that we correct (or complete) any information you believe is inaccurate (or incomplete) about yourself.
  3. The Right To Erasure – You have the right to request that we erase your personal data, under certain conditions.
  4. The Right To Restrict Processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  5. The Right To With Draw The Consent – You have the right to withdraw the consent from any of our website’s processing of your personal data, under certain conditions.
  6. The Right To Data Portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  7. The Right Of Non-Discrimination – You have the right to Non-Discrimination under CCPA while you are using our website.

Please read further about it in our Data Processing Addendum.

SECTION 11 – CHILDREN’S ONLINE PRIVACY PROTECTION

We respect the law of the Children Online Privacy Protection Act (COPPA) of 1997  and we do not collect any data from anyone under the age of 13.

SECTION 12- CHANGES TO OUR PRIVACY POLICY

We can change this Privacy Policy through updates and/or modifications and/or addition and/or deletions at any time. We will make sure to make notifications for any such changes to this Privacy Policy. It is expected that users keep themselves up-to-date by regularly visiting this page.

SECTION 13 – OPTING OUT OF OUR EMAIL LIST

All users have the right to opt-out of our e-mail and newsletter list. Users can either follow the link at the end of every e-mail sent by us or click on ‘unsubscribe’ and they will no longer be contacted. Users can also choose to contact us through our website at the address given below to let us know about their willingness to opting-out. Users’ requests will be taken care of as soon as possible.

SECTION 14 – CONTACT US

If you have any questions, concerns, or feedback, please email us at support@skyglue.com.

LEGAL SUPPORT

Data Processing Addendum